>Develops and implements methods and procedures for monitoring development efforts such as progress reports, roadblocks and retrospectives, in order to inform management of current status of each development iteration.
>Participate in design and development of new features.
>Work with Product Owner to ensure that requirements and acceptance criteria are met.
>Analyze existing solutions to highlight areas for improvements.
>Participating and influencing conversations during team ceremonies; backlog refinement, planning, reviews, and retrospectives.
>Provide development support for existing applications in the field.
>Assisting the team with technical documentation of installation and configuration guides.
>Stay current with and anticipate technology evolutions, specifically AI, and its application in the Speech product for Voice-to-text and translation services.
>Bachelor’s degree and 5+ years of experience leading the architecture and technical direction of telephony systems and call centers in the Healthcare systems domain.
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count and patients’ lives are at stake, Spok enables smarter, faster clinical communication. Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc.
At Spok, Inc., we provide equal opportunity to all employees and applicants without regard to race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, marital status, membership or activity in a local human rights commission, status with regard to public assistance or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935
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