ZZencargo is hiringSenior Platform Engineer
TYPEFull Time
REMOTE
Remote London/Europe - we do need GMT+0 to GMT+4 of overlap with UK team.
Zencargo is looking for a Senior Platform Engineer to support the architectural direction of our cloud platform as our traffic and our AI workloads grow, and to be the team's technical backstop when the hard problems land.
Zencargo is looking for a Senior Platform Engineer to support the architectural direction of our cloud platform as our traffic and our AI workloads grow, and to be the team's technical backstop when the hard problems land.
This is a hands-on and broad role. Roughly 60% is infrastructure engineering: cloud architecture, a private Kubernetes estate, an event-driven backbone, and the infrastructure as code that describes all of it. Roughly 40% is building software, from our internal AI tooling and platform services to product engineering.
You will collaborate closely with our forward deployed engineers and infrastructure team, owning solutions and driving outcomes that solve real business needs in a range of approaches from PoC work to long running projects.
- Lead the design, implementation and delivery of complex infrastructure projects.
- Build and scale the infrastructure behind our AI workloads, including cost, API reliability and platform support for LLM-powered features.
- Debug the hard problems: cluster behaviour under load, service-to-service traffic, consumer lag on the event backbone, and database performance.
- Own the infrastructure-as-code estate, keeping drift visible and reconciled, and setting module standards the rest of the team builds against.
- Advance the delivery pipeline, including policy-as-code gates, progressive delivery, and changes that are tested, reviewed and auditable.
- Contribute to our internal AI tooling, including the MCP server and agentic workflows that remove operational toil.
- Engineer cost controls through right-sizing, reserved capacity and waste removal, measured against a baseline and advocate for targeted spend.
- Mentor peers through pairing, code review and knowledge sharing, growing their judgement rather than answering for them.
- Cover security and governance alongside the platform work in collaboration with the infrastructure team.
How success will be measured
Success in this role will be measured by the outcomes delivered, including:
- Reduced time and manual effort in operational workflows, and improved speed, accuracy, cost or service quality across the business.
- Platform reliability and incident outcomes, including systemic fixes landed rather than repeat incidents patched.
- Complex infrastructure projects delivered end to end, with the decisions recorded and followable.
- Infrastructure-as-code and pipeline health, including drift reconciled and standards adopted by the wider team.
- Strong software engineering. You write code you would be happy to maintain, in at least one language, and you can move between languages when the problem requires it.
- Real production infrastructure ownership. You have been responsible for something running in production, on a major cloud, including when it broke.
- Infrastructure as code depth. You understand state, module design, and why reviewed, repeatable changes matter.
- Kubernetes in production. You have debugged a cluster that was misbehaving, not only deployed to a healthy one.
- CI/CD fluency. You have designed a pipeline, not only consumed one.
- Fluent, critical use of AI tooling. We build with AI but understand its limitations too and you will evolve with the tools as the industry transitions.
- You work well remotely - we’re fully remote with offices in multiple locations and we have an async-first mentality.
- Calm under pressure. When the platform is down and the company is watching, you communicate a plan and work the problem methodically, keeping people informed without being in the room.
Desirable Experience
- Experience in freight, logistics or supply chain, or in another B2B SaaS or operational technology environment.
- Experience building workflow automation or orchestration, for example with tools such as n8n.
- Experience our architectural setup e.g. with a service mesh, event streaming at scale or managed Postgres-compatible databases under real load.
- Familiarity with infra-adjacent processes such as Identity and access management as a discipline, including SSO and secret management or SRE methodology.
- Building with LLM APIs, MCP servers or agentic tooling, rather than only using a chat assistant.
Zencargo is a digital-first freight forwarder & logistics provider. Our platform allows customers to book, maintain and keep track of their international freight as well as use analytics to drive intelligent supply chain decisions that help their businesses thrive.
Whilst shipping is a complex trillion-dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paper
Our services include ocean, air and rail freight as well as trucking and cargo insurance. We deliver significant time, paper and financial savings to our customers offering instant quoting, easy booking and an online dashboard to give them 360 degree, 24/7 visibility on their shipments. Shippers and their counterparts collaborate to oversee their logistics on Zencargo and all their supply chain data is stored together in the cloud making business analytics easier than ever.
At Zencargo, we believe that technology can simplify logistical complexity and tear down barriers to trade. Automating trade and logistics operations and providing access to data and analysis will help companies to trade smarter and more efficiently, freeing businesses to concentrate on key outcomes. Only by combining human endeavour and technology, can we build smarter supply chains that know no borders.
- Zencargo is where you come to do something you're passionate about, and learn new things. We are in scale mode at Zencargo and we work to realistic growth targets and metrics. You will thrive here if you enjoy working in a scaling environment. As we grow we want you to grow with us.
- At Zencargo there is a huge opportunity to build your experience and grow your career. We want you to be part of the team for a long time to come, and we will focus on helping you get to where you want to be. We all have dreams and aspirations. As part of the Zencargo team, we ask you to deliver your optimum work and help us create real value for our customers and teams.
At Zencargo, we work hard! We do, however, realise that you have family, friends, interests and life outside the world of work. As a scaling business, we constantly evolve our reward and benefits approach.
United Kingdom
- Generous Annual Leave
- Flexible, Remote and Hybrid Working
- Home Equipment Allowance
- BUPA Private Medical Insurance
- Annual L&D Budget
- Paid Volunteering Days
- Pension Scheme
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
Netherlands
- 33 days paid holiday annually, including statutory Dutch national public holidays
- Pension Scheme
- Flexible, Remote and Hybrid Working
- Home Equipment Allowance
- Annual L&D Budget
- Paid Volunteering Days
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
- 33 days paid holiday annually, pro rata, including national public holidays and Veteran’s Day
- Home Equipment Allowance
- 401K Pension Scheme
- Private healthcare scheme
- Annual L&D Budget
- Paid Volunteering Days
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
Our Vision, Mission and Values
Zencargo is a company driven by our Vision, Mission and Values. We conduct values interviews as part of our recruitment process to ensure we are able to hire top talent that embodies concepts that align with our core values and beliefs.
- Our Zencargo Vision - "A world with smarter trade"
- Our Zencargo Mission - "To make customers' supply chain their competitive advantage"
- We Learn Fast and Grow
- We Build Trust
- We Take Ownership
- We Deliver Outcomes
Every role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you.
More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging.
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